Refund Policy
Last updated: 2026-06-21
We stand behind every order with a money-back guarantee.
Eligibility
If you are unable to activate your software or it does not work as described, contact us within 30 days of purchase and we will help resolve the issue or issue a refund.
How to request a refund
Email support@digitalqb.shop with your order number and a short description of the problem. Our team responds within 2 business days.
Processing
Approved refunds are returned to your original payment method (Stripe or PayPal) within 5–10 business days.
Exclusions
Refunds may not apply where a license key has been successfully activated and is functioning as described, except as required by law.
Contact
Questions? Email support@digitalqb.shop.